Extended Due Date Program

Elizabethton Electric System understands about fixed incomes. Your government check comes at the same time (usually between the first and third) every month. But we bill you based on where you live on our distribution system. To help those customers who depend on Social Security or other government retirement benefits, EES developed the Extended Due Date Program.

How It Works: For customers who live on reading routes that are billed during the middle part of the month, their bills come due around the first week of the next month. If your check doesn't arrive until the third, you will end up paying the five percent late charge practically every month. The Extended Due Date Program allows those customers to avoid late charges.

Do You Qualify? Customers living on reading routes 04 through 11 are qualified to join this program if they have proof of their government income. To tell if you are in the qualifying routes, look at the first three digits of your account number (if you're not sure about where to look on your bill, go to Interpreting Your Light Bill. If your account number begins with any of the following sequences, you are in a qualifying route:

041, 042, 043, 044, 045, 050, 051, 053, 054, 055, 056, 057, 058, 059, 511, 061, 063, 065, 067, 069, 071, 072, 073, 075, 076, 077, 078, 079, 081, 082, 084, 085, 087, 091, 093, 095, 096, 097, 098, 099, 101, 102, 103, 104, 105, 106, 107, 110, 111, 113, 115, 117, 119

The bills for the above routes come due between the 24^th of the current month and the 3^rd of the next month. The Extended Due Date Program stretches the due date for all these routes to the 4^th of the next month.

Example: If your account number is 07212346, the 072 is the control number and is in the list above. If you receive a government check, you may apply for the Extended Due Date.

How to Sign Up: You must come down to our offices on Hatcher Lane and bring the following with you:

1. A Photo I.D.
2. One of either- Your check, a Bank Statement or Bank Printout showing Direct Deposit information.

You must also fill out an Extended Due Date Agreement Form.

That's all! We hope this program can be of service to those of you who happen to live in a billing route that comes due before your check arrives. For more information, contact the EES Billing Department.